Very helpful staff. They are focused on customer service. Great job helping us select a tux for the wedding.
Came in during the week and the MANAGER didn't seem too enthusiastic about her job and it manifested itself during my visit there. She wasn't all that helpful besides answering basic questions and definitely didn't go out of her way to please me (the customer).... and there was no one else in the store!
I spent a little over $550, for 3 tuxedos for my sons wedding, first they got them all messed on Dad's tuxedo colors, they had fathers and grandparent under groomsman, (which should have been taken care of a while back) Then when picking up, Dad's tux was way too small around the shoulders, which they order a replacement (which was the same fit), then they said, the belly area was bigger!! THAT WASN'T THE PROBLEM, my husband explained to them, guess what it was too late!!! Then my son's tux was way to small and the worker said it supposed to be that way.... Arms, midway up his arm!!! Other son, was way TOO BIG! That's the way is suppose to be! He had to pick that up in a different city due to College. When complained about it when I took them back, nothing was done, not a sorry, nothing, just "everything is here, you don't need to sign anything, Bye" WOW. Next time I'm sticking with someone more personable.
Helpful staff in and out
Al S Formal Wear is a US Clothing Store based in Victoria, Texas. Al S Formal Wear is located at 6302 N Navarro St, Victoria, TX 77904, USA.
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