I have been coming her for the past 10 yrs plus and have bought every car I had from here. They still remember my name and have the best customer service ever! I don't buy from anywhere else!!
GREat team and experience. If you’re looking for your dealership, this is the last one youl ever need.
If all you need from this small town, small minded business is to purchase a vehicle, they can probably get it done. If any extras have to be added, DO NOT DO IT!! The manager I dealt with is a novice. He is also clueless regarding customer service and doesn't tell the truth. I have learned an important lesson and will never deal with people like this again. Their service to a person who spent over $40,000 on a vehicle was embarrassing and the owner should do something. He actually says "Awesome Sauce"! I know the truth so he can continue to tell lies. I thought I was doing a good thing buying locally, never again. You are an embarrassment to your trade!!! Also, go pick on a man. They'd not put up with your stuff and I'm sure you'd treat him with more respect.
I own a 2011 Dodge Ram 1500. I previously bought a brand new battery and a new alternator (July 2017). I was told by several diagnostic technicians that I needed a PCM or computor for my truck. I bought the computor from Victoria Dodge and had them program it (October 2017). After several hours I was called that my truck was ready. I went to pick it up and it wouldnt start. Martin from service came out jump started it and told me something was draining it and sent me on my way. No attempt to help resolve my problem. I drove home made sure everything was off and my truck wouldnt start again the next morning. Is this the excellent service from Victoria Dodge? I will never trust Victoria Dodge again.
John in the service center was great. I took my Jeep in to have top removed. Turns out he helped with some recalls. So nice and speedy. Would have given 5 star, but they didn't fully remove the top and disconnected the cruise by accident, which delayed my trip start time. Otherwise, appreciated the hospitality.
Victoria Dodge is a US Car Dealer based in Victoria, Texas. Victoria Dodge is located at 2203 Houston Hwy, Victoria, TX 77901, USA.
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