We were home for a family reunion and stranded because the air conditioner went out. Needless to say we did not want to travel back to Irving, TX without it. My son-in-law and daughter took the car in on Friday, and service was super nice. They had to order a part, so we had to have a rental. Fortunately the part arrived Monday afternoon, they repaired it quickly and we were ready to travel on Tuesday morning early. Everyone there was fantastic and we highly recommend them. I had called Port Lavaca first, and they were too busy to try and help us.
I had my vehicle worked on, the worst service, the filthiest dealership. I took my vehicle to another dealership to have a repairs done that victory was suppose do do, only to find out that the part was never put on my vehicle, meaning you got paid for doing work on my vehicle that was never done, filing false warranty claims, I know for a fact you don't use A.S.E. certified technicians to work on vehicles, you should have your GM franchised pulled, Shame on you Jessie Beck!!!
I had purchased a vehicle from here years ago and it was a bad experience. I had just bought a used truck from here (10/19/17) and had an amazing experience. It was actually one of the most pleasant experiences I have had buying a vehicle.
I want to start off with i ,Brandon, had high hopes since the selection was diverse. With that said, I wouldn't want to purchase a vehicle here for a couple of reasons. I gone here on 2 separate occasions. About a year ago I looked at a used lifted truck with that looked like a repo or trade in. The truck didn't look all that old either but maybe about 6 months at max and if i recall correctly 15,000 miles. Here's the kicker. It wasn't clean, had weird stain rings on the plastic and paint scratched to what looked like just service and a good buff would remove it. Yet this truck was staged and was on the front row and set to "show off" its mighty 9in lift on 35s. I poked around, climbed up in it and everything for over an hour. I was in complete view of sales and staff and could watch them come and go out the door. If i had the keys, I'm sure i could have drove off with it and no one would have notice! For giggles we decided to sit in the truck, doors wide open and looked up the number to call the front desk. They sounded shocked and confused when i told them i looked over the entire truck and was just nosy to the price since there wasn't a sticker or employee in site. Funny part was that there were 2 maybe 3 employees poking around this one gentleman looking at a dually about 5 vehicles down and right at the parking lot. Ill give it to the front desk for asking if i wanted a sales rep, but i told her not to even bother as I'm sure they wouldn't have known more than i have already learned poking around. I blew a gasket when they said the price! I could buy a new truck for the price of that used an beaten one, especially as one of the aftermarket LEDs was broken and just dangling. Needless to say, we drove back out of where we entered which happens to be directly in front of the main building. The other occasion i just didn't find anything and no sales person shown up then either. Makes me wonder how they stay in business or if they are struggling because of staff.
It was great a great visit, everything went smooth and the employees went above and beyond to help me.
Victory Buick Gmc is a US Car Dealer based in Victoria, Texas. Victory Buick Gmc is located at 4702 N Navarro St, Victoria, TX 77904, USA.
Please contact with Victory Buick Gmc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Victory Buick Gmc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Victoria