This is the second time in less than 2 years that a less than 4 year old washer has been completely rebuilt and after 6 weeks is still not working properly! Never been so frustrated in my entire life and the expenses incurred at a washateria just to wash is astronomical!!
What we liked best was the repairperson said exactly what was being repaired and why. And we learned that adding oil was made simpler by pouring on the dipstick. We were really impressed with the repairman.
Technician was very knowledgeable on equipment. Ran diagnostics and made suggestion on what to do about the rinse problem on washer that worked. Works great now and my mom is very happy!!
Repairman was awesome! He was nice and repairs were same day! Repairman was 5 star. The only reason I gave 4 stars was because the Repair was a little over priced. But overall great experience. The house is nice and cool!
It took 7 weeks and 5 trips to get refrigerator repaired. We purchased a replacement plan, when we purchased, were told that if they couldn't repair it, it would be replaced. What they failed to mention that they would need to replace parts 3 times in a 12 month period before the appliance is eligible for replacement. This is all well an good, but what is a customer to do for so long of a period without the appliance? Sears does not take that into consideration. We will never purchase from Sears again!
Sears Appliance Repair is a US Food place based in Victoria, Texas. Sears Appliance Repair is located at 7508 N Navarro St, Victoria, TX 77904, USA.
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