I took my expedition in for a pinion bearing replacement. Dropped it off on Tuesday, got it back on Thursday. Price was what we expected, and Rodney was personable and professional.
Friendly and very helpful
1 Stop Automotive is closed on Saturday and Sundays. We work at customer service but, know we can't please everyone, as for Jonathan Barnes his own credit card company sided with 1Stop Auto after returning parts (20% restocking) and U.P.S fees he received his credit. One review sounds like the fictional character Pinocchio.
Rodney is great! Bought a 07 Ram 3500 6spd Cummins in Victoria and 13 miles later the transmission let loose. I heard about 1 Stop and decided to have him take it for a test drive. Sure enough blown bearings in my transmission. Rodney went out of his way to help me out. I found a used transmission in Houston and as soon as I told him I found one, he said to pull the truck in. We had the transmission and transfer case out and bad Trans in the back of the rental car in just a few hours. He took the time to stay until 9pm and take time away from his family to help me out... A complete stranger. The next day I arrived with the new/used transmission. We both came to the mutual agreement to open the transfer case because something didn't seem right. Sure enough, it was shot. Rodney and his other mechanic spent over an hour going through and cleaning everything before putting it back together. A few hours later I was driving the truck and the next morning started the 1600 mile drive back to Western New York.
Rodney single handedly showed me that there are still decent people in this world. He gave me a price that was way more than fair and if I had the ability to give more, I would have. He went over and above to help me out and get me back home. I've already told many people about him and his shop and if I ever see or hear of anyone needing help in his area, I will send them to 1 Stop without hesitation. They're great mechanics, great guys that know their stuff and most importantly... They are great people. I look forward to going back to Texas some day and I will make a point of going to Victoria just to see them and to say hi. I owe them a big debt of gratitude and in my opinion, no amount of thanks will ever be enough. - Chad
Thanks from Rodney Burnett and the staff at 1Stop Automotive.
Best shop in Victoria! Very educated and skilled mechanics; I am extremely satisfied with the work they've done on our vehicles. Great work :)
1 Stop Tire Automotive is a US Car Repair based in Victoria, Texas. 1 Stop Tire Automotive is located at 8023 US-87, Victoria, TX 77904, USA.
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