Just wanted to say how happy I was with the work mr. Gordon did on my f250 powerstroke... thank you very much.
- highly satisfied, very hard to please customer Who will be coming back!
Automotive repair horror stories are birthed at this establishment. I called to see if they did RV inspections for a unit I was looking to purchase. They did and I brought it in to have it inspected to see what repairs were needed, and if it was worth purchasing. At the end of the day I was told it needed some transmission fluid and oil, but needed little work. I paid the $200 inspection fee and I bought it, and left it there for them to do a "tune up" and get it "inspection ready". I was told that I would be called before any work was performed and he would let me know what parts, etc... would need to be ordered. I received a call two weeks later saying they were behind but it just looked like he needed a few quarts of transmission fluid and oil and I would be on my way. If they found anything else they would call me and quote me the cost. I didn't hear back for another week and then got a call from the owner that my RV was ready and the bill was $2,100. The owner told me that the employee I was working with quit so he did all the work, but didn't know I needed to be called to authorize any repairs. He was EXTREMELY rude and blamed everything on me and his employee that quit so none of this was his fault. He then went on to complain about what a mess this until was and I wasn't owed an explanation of this $2000 bill. I went to pick it up and negotiated the bill to $1800, which $1500 was labor and $300 in parts. I paid over $700 to replace the taillights alone. When leaving, I asked if the fact that it didn't turn over at first when starting was a problem and he said "this is as good as it gets" and "its fixed". I left and drove about 5 miles to the gas station to fill up. The unit would not start back up. He came and after it cooled down it started and he left. Told me "don't turn it off if you're concerned about it not starting". I continued to drive and about 50 miles down the road the engine boils over and I stop to see that coolant is spewing from all directions. I turn it off and much to my surprise the coolant reservior was DUCT TAPED TOGETHER. The duct tape had come off and the tank came apart along with all of the coolant. I then had to have to unit TOWED and repaired again. When I called the owner he was so rude and took absolutely no responsibility for letting me drive that thing with the DUCT TAPED coolant tank. He said he didn't notice it, even though he said he checked the coolant tank. The mechanic who has it now CANNOT BELIEVE what this man charged me and says I was robbed. I trusted this man and his work and now I am suing this sorry excuse for a human being for taking advantage of customers. Please, do not go here.
I recently had my vehicle repaired by B&B Automotive. I was was very happy with the prompt service. Mr. Baker was very professional and very knowledgeable. He did a great job on my car and I was happy to hear he warrantied his work. I highly recommend B&B Automotive.
Me. Gordon is awesome!!! What took 2 years and no one who could figure it out, took him about an hour!!!! My car horn is fixed and I am extremely happy that someone finally knew what they were doing! Definitely recommend B&B.
MR. Baker is a horrible person let alone boss ,thats why he cant keep his employes . He doesnt have the latest gadgets to work on your vehicle , he goes to actions and buys broke nonworking tools and equipment that other shops are trien to get rid of . He looks online on how to fix vehicles the he is having problems with . Also he either wrote most of these reviews or asked his "friends" to write them . Save your money by goin any where else .
B B Automotive is a US Car Repair based in Victoria, Texas. B B Automotive is located at 3206-A Coffey St., Victoria, TX 77901, USA.
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